Basic
- The Privilege membership is open to all guests aged 18 years and above who spend any amount in the hotel.
- The Privilege card is stricty non transferable to any other person. Only the card holder will be entitled to avail the discount or redemption.
- There are no membership fees or charges upon sign up of Privilege card.
- The company shall inform the card member from time to time on the changes of the privilege services / benefits by notification through the App.
- All discounts and privilages are at the sole discretion of the property.
- Any / all entitlements may change from time to time.
- The level of entitlements is based on a rolling 12 months accumulation of points and may move up or down depending on usage.
- The digital card is in no way of any monetary value.
- Should a card have no usage across a 12 months period the card will be closed automatically.
- Members are ecouraged to maintain the card active to eligible for member discount or point redemption.
- The increase or decrease in levels is automatic upon the rules set forth on points collection.
- You will from time to time receive promotional material or special announcements.
- Every RM1 spent is equivelant to 1 Point. This does not include any government tax or TTx.
- Any / All entitlements are subject to availability and their own terms and conditions.
- EHKL reserves the right to change any of the above terms and conditions without prior notice.
- Any dispute arises on the application or use of EHKL Rewards membership card shall be solely determined by EHKL, and all decisions shall be final.
- The privilege member also declare that all personal information and data set forth herein is / are all true.
- Up to date and accurate and should there be any changes to any personal information or data set forth, they shall update in the App
Usage
- The Digital card whether in App format or the WebApp must be presented to gain any / all entitlements.
- Any reward is only used by itself and not in relation to other linked rewards and / or promotions.
- Only one discount will be applicable at a time.
- All points will be updated daily to the portal.
- All points have no Cash Value outside of the rewards program entitlements.
- At any time you have the right to stop the card / app for any reason.
- All accumuation of points are rounded up / down to the nearest Ringgit Malaysia spent.
- The rewards points collection and redemption for this card is only valid with Eastin Hotel Kuala Lumpur only.